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Mastercard Sustainability Report

< Finance and Banking Home

RATING

Score B - good

Positive

SECTOR

Financial Service Activities

Chief Sustainability Officer

Ellen Jackowski

Contact Details: 
LinkedIn

Stock Exchange and Ticker

NYSE: MA

Website

Mastercard

Contact

T: 914-249-2000

E.mail: N/A

Listing

  • Recognized by Ethisphere as one of the World’s Most Ethical Companies for the seventh consecutive year
  • JUST Capital’s JUST 100 List (#13) and Industry Leader

Awards

  • CDP Climate Change 2021, Score B
  • CDP, Supplier Engagement, Score A
  • 100% on Disability: Disability Equality Index (DEI) – Best Places to Work for Disability Inclusion
  • 100% on Human Rights Campaign Foundation Corporate Equality Index – Best Places to Work for LGBTQ Equality
  • Bloomberg’s Gender Equality Index
  • DiversityInc’s Top 50 Companies for Diversity
  • Dow Jones Sustainability North America Index 
  • Ethisphere’s World’s Most Ethical Companies
  • FTSE4Good Index 
  • Won an innovation award from the Climate Leadership Conference for supplier engagement approach

Revenue

$18.884B

Market Capitalisation

$306.10B

Employees

24,000

Content source

Mastercard Sustainability Report 2021

Mastercard Sustainability Report

Evaluation of Mastercard

Over the last two years Mastercard has definitely improved its sustainability approach. The reporting has improved, clearly reports on SDG compliance and is third-party certified. Further, last time Mastercard had only one target at hand, but fortunately now it has many targets encompassing environmental, social and governance issues. It is commendable that it accelerated its net-zero commitment by 10 years, joined RE100 and has been 100% renewable since 2017, initially through the purchase of renewable-energy credits. Mastercard also created ESG Executive Steering Committee and tied executive compensation to ESG goals, including gender parity and financial inclusion. Overall, Mastercard’s sustainability performance is commendable and we wish more companies followed suit. Nevertheless, there is still some room for improvement if the company were to achieve A rating. We would advise to address sustainable material use and circular economy, and to focus on achieving its goals on time.

Sustainability Scorecard

Mastercard Company Activity

Mastercard was originally founded in 1966 as the Interbank Card Association. The transformation to Mastercard occured from the coalition of a number of bankcard associations. Mastercard became a public company in 2006 and traded on the NYSE. The company has many sport sponsorships ranging from the MLB to PGA Tour to FIFA World Cup. Some of the newer developments from the corporation are “Mastercard Contactless”, QkR, and Banknet. Mastercard’s mission is to “work to connect and power an inclusive digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. [Their] decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.”

Mastercard Sustainability Activity - As per company declarations

Sustainable and inclusive economic activity has never been more challenging or more necessary. At Mastercard, we are focused on connecting the “why” of our purpose to the “what” of our fundamental business strategy to ensure that we deliver long-term growth for our shareholders and contribute to a more equitable and prosperous world. And, we see the impact of our ESG activities playing out in three areas—PROSPERITY, PEOPLE and PLANET—all grounded in strong PRINCIPLES OF GOVERNANCE.

Certificate & Labels, Standards and Frameworks

  • Global Reporting Initiative (GRI)
  • Sustainable Accounting Standards Board (SASB)
  • Task Force on Climate-Related Financial Disclosures (TCFD)
  • General Data Protection Regulation (GDPR)
  • All owned properties are LEED certified
  • All global Mastercard locations achieved the Well Health Safety Seal in 2021
  • Tech Hub achieved LEED Gold and Fitwel certification, showcasing wellness within the design, development and building operations
  • The U.S. National Institute of Standards and Technology’s (NIST’s) Special Publication 800-115: “Technical Guide to Information Security Testing and Assessment”
  • Open Web Application Security Project (OWASP) methodology
  • Payment Card Industry (PCI) Security Standard
  • Penetration Testing Execution Standard (PTES) 
  • International Organization for Standardization / International Electrotechnical Commission (ISO/IEC) 27001
  • International Standard on Assurance Engagements (ISAE)
  • System and Organization Controls (SOC) 1  
  • APEX verification

Mastercard in the news: Press Reviews and Social Media

Mastercard in court for alleged misuse of market power over card payments | ACCC

Mastercard allegedly engaged in conduct with the purpose of substantially lessening competition in the supply of debit card acceptance services back in 2017. It is alleged that in response to the least cost routing initiative, Mastercard entered into agreements with more than 20 major retail businesses giving them discounted rates for Mastercard credit card transactions, provided they committed to processing all or most of their Mastercard-eftpos debit card transactions through Mastercard rather than the eftpos network. The ACCC is seeking declarations, penalties, costs, and other orders.

 

Mastercard pushes deeper into crypto with new tool for combating fraud

Mastercard released a new product called Crypto Secure that helps banks assess the risk of crime associated with crypto merchants on its network. The service is supposed to combat a backdrop of growing crime in the nascent digital asset market. 

 

Mastercard launches ‘smile to pay’ system amid privacy concerns | Fintech | The Guardian

Mastercard is rolling out a controversial programme allowing shoppers to pay at the till with a mere smile or wave of the hand. Concerns were raised to weather the company tries to secure a slice of the $18bn (£14.4bn) biometrics market. 

 

Mastercard fined £31.5m over illegal UK prepaid cards cartel | Financial sector | The Guardian

Five payment companies including Mastercard were found by the Payment Systems Regulator to have broken competition law by agreeing not to compete with each other for the authorities’ custom. The companies were fined a total of more than £33m for operating illegal cartels when providing prepaid cards for local authorities to distribute to vulnerable people.

Highlights from Mastercard Sustainability Report

Achievements

  • Improved reporting and more overarching targets
  • Many awards, certifications and frameworks followed
  • Multitude of achievements in the social sphere
  • Accelerated progress on goals
  • Created ESG Executive Steering Committee and tied executive compensation to ESG goals, including gender parity and financial inclusion

 

Weaknesses and Setbacks 

  • No significant setbacks

Targets vs Progress Reported

Target Results reported
Net-zero by 2040 Short-term target calls for reducing Scope 1 and Scope 2 GHG emissions by 38%, and Scope 3 GHG emissions by 20%, between 2016 and 2025 - Short-term target reached
Bring 1 billion individuals into the financial mainstream; 25 million women into digital economy and 50 million micro, small and medium enterprises (MSME) by 2025 - Reached more than 675 million people since 2015

- Added 25 million MSMEs since 2020

- Helped 18 million woman-owned or -led small businesses to digitalize achieving 73% of the goal
Mastercard launched In Solidarity, a five-year initiative (2020-2025) to combat racism and create equal opportunities for all. It includes a $500 million commitment toward closing the racial wealth and opportunity gap and a concrete set of actions across three pillars: people, market and society - To reach this goal Mastercard has :

made multimillion-dollar capital investments in minority-owned startups and other businesses;

provided grants to a range of HBCUs and partners working to support Black communities;

exceeded $100 million in procurement from Black suppliers;

delivered financial literacy and STEM education;

diversified its recruiting and talent pipeline;

increased training, mentorship, sponsorship and well-being programs for Black colleagues in the U.S
In Solidarity commitments, also target achieving gender pay parity and balance, and LGBTQ+, disability and accessibility inclusion - Mastercard has developed regional and functional inclusion action plans to identify priorities and actions that accelerate progress in specific areas, including delivery of In Solidarity commitments

- Gender pay equity achieved

- Tied executive compensation to ESG goals, including gender parity and financial inclusion
In 2020 committed $250 million to supporting small businesses and their employees with financial, technology, product and insight assets over the next five years in the U.S. and around the world - By the end of 2021, 50% of the goal was achieved
Commitment to restore 100 million trees by 2025 - Mastercard continued to work on forest restoration projects globally through Priceless Planet Coalition engaging 85 partners

- In 2021, three projects were initiated, in Australia, Brazil and Kenya

- 15 new restoration projects, announced in 2022, have been added to the portfolio, for a total of more than 12 million trees funded through restoration grants
Ultimate goal is to achieve zero waste at all owned facilities and many of leased sites (no date) -Diverted more than 85% of the waste generated by Mastercard-owned sites

- 100% of the global e-waste was recycled in 2021 by using responsible partners certified in environmental standards and data destruction

UN SDGs Compliance Analysis

Progress made toward SDG targets
As reported by Mastercard

SDG 5 Gender Equality

To impact the goal Mastercard has partnered with:

  • The 30% Club, to drive more women onto corporate boards and management committees
  • The Financial Alliance for Women, to work with customers
  • Gavi, to match consumer donations
  • HDFC Bank, DFC, and USAID, which launched a $100 million credit facility to promote and encourage small businesses in India to digitize, while also helping Indian businesses, particularly those that are woman-owned, to recover from the economic impacts of the pandemic
  • The Unstereotype Alliance at the United Nations, to bring diverse perspectives to the table 
  • Since 2020 18 million woman-owned or -led small businesses were helped to digitalize
  • Women at Mastercard earn $1 for every $1 men earn
  • In the U.S., Mastercard employees of color earn $1 for every $1 white employees earn
  • Mastercard introduced Unlocked, AI-driven digital platform, where employees can engage in a wide range of purpose-driven and career development opportunities
  • Mastercard’s 2021 global living-wage analysis confirmed that all employees are paid a living wage; we continue to monitor standards and economic trends to ensure ongoing competitiveness
  • 100% of workforce had access to the Leadership Academy offerings; 10% of workforce participated in one or more programs focused on social responsibility and diversity; 25% of people managers participated in one or more of the leadership programs; 100% of early-career hires participated in the Launch bootcamp
  • 2,407 participants took part in 15 social responsibility and diversity programs
  • Community Pass platform and its component programs — including Farm Pass, Mastercard Commerce Pass and Wellness Pass
SDG 10 Reduced Inequalities
  • Through the Mastercard Impact Fund, the company has approved more than $260 million in grants to 143 organizations across 94 countries and has helped more than 10 million MSMEs in 94 countries to access financial services, tools and know-how
  • Digitally included more than 1 million users through Community Pass, which enables access to critical services in underserved, remote, and frequently offline communities across Africa and Indi
  • Committed $100 million investment to support economic opportunity in Central America
  •  the U.S. Treasury’s Direct Express® and City Key programs alone included more than 8 million people, with City Key adding 55 initiatives totaling $1.5 billion in 2021
  • In December 2021, Mastercard made a $100 million commitment to help bring 5 million people in El Salvador, Guatemala and Honduras into the digital economy and to digitize 1 million MSMEs after joining the Partnership for Central America (PCA)
  • In 2021, 1.2 million users registered on Community Pass, up from 0.7 million in 2020. Community Pass provides access to critical services including education, health care, humanitarian aid and micro-commerce for underserved, remote and frequently offline communities across Africa and Asia
  • Mastercard held 86 virtual and in-person educational events, engaging with more than 13,000 individuals, entrepreneurs and smallbusiness owners
  • Mastercard Academy 2.0 provided almost 100,000 Indonesians with the skills to succeed in the digital economy
  • In February 2021, Mastercard launched the Strivers Initiative, a multifaceted platform supporting Black woman-owned businesses doubling its spend with Black suppliers exceeding $120 million, and more than doubled the number of Black-owned businesses in its supplier diversity pool
  • Launched new Start Path startup engagement program, dedicated to Black- and minority owned startups
  • Invested in programs like Project ABLE (Active Bystandership for Law Enforcement); developed Test & Learn 911 diversion in St. Louis to pair mental health experts with police to respond to 911 calls; developed curricula; and funded Black Girls Code to add 3,200 girls into its computer programming
  • Mastercard funding was used to help more than 10,000 students apply for $24 million in federal need-based higher education grants
  • Totally donated $113,886,889 in 2021
  • To date the Mastercard Foundation  has deployed $4.2 billion to support youth livelihoods and to advance financial inclusion and education in 72 countries, primarily in Africa, and this work has benefited millions of people
  • Mastercard mobilized more than $50.2 million in 2021, through more than 280 donation-driven marketing campaigns and consumer donation technology initiatives
  • Since 2020,Mastercard has engaged more than 1,000 employees globally in pro bono efforts across three signature social impact programs
SDG 13 Climate Action
  • Accelerated net-zero commitment by 10 years
  • Mastercard has been 100% renewable since 2017, initially through the purchase of renewable-energy credits. In 2020, the company joined RE100, refocusing its efforts to bring renewable energy onto the grid
  • Engaged more than 85 partners through the Priceless Planet Coalition to restore 100 million trees
  • Launched the Sustainability Innovation Lab to co-create products and solutions that support more sustainable commerce, such as the Mastercard Carbon Calculator
  • Issued $600 million Sustainability Bond, the first in the payments space
  • There have been 60 million Mastercard-branded cards produced with approved sustainable materials
  • A toolbox of recycling services is under development to divert waste from landfills by helping consumers retire their cards more sustainably
  • All owned data centers use 100% renewable energy
SDG 16
  • The Mastercard public policy team has committed to devoting 10% of  advocacy to issues related to human dignity
SDG 17 - Partnership
  • Launched Shared Principles for an Inclusive Financial System with Edison Alliance
  • In July of 2021, Mastercard joined the Alliance, which aims to teach digital skills to 3.8 million women and create more than 1 million economic opportunities for them over the next three years
  • Partnership with Fearless Fund

Sustainability Certificates, Awards and Listings

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