The business launched its sustainability initiative at the last minute and without publishing a sustainability report. This has caused its sustainability index score to decline from C (2020 Index) to D (2022 Index). Even though they posted some details about their program’s pillars on their website, as well as some data such as their supply chain information, the full picture about supply chain and consumption is not publicly available. Therefore, data from the parent company was examined to get a general idea of Lancome’s supply chain. Safeguarding biodiversity, promoting sustainable consumption, and empowering women are the primary elements of focus of Lancôme’s new global sustainability program, “Caring Together for a Happier Tomorrow”. However, this program is a part of L’Oréal’s, the parent company of Lancôme. According to the program, all significant raw materials used by L’Oréal and Lancôme by 2030 will be sourced ethically and sustainably. 

There has been a coherent effort since 2018 into reducing the packaging and improving the recyclable materials used in the packaging of the cosmetics, as well as in establishing a benchmark for  refillable luxury products. 

The fact that we hardly ever see any action regarding reducing GHG emissions or any specific target about it, however, is a major mistake. Additionally, there is evidence that suggests they greenwash on the internet, particularly in regard to human rights. The business should make moves to quickly meet its goals and work toward obtaining some reputable certifications.